RPM Terms of Service

Last updated: January 8, 2026

1. Introduction

These Terms of Service (“Terms”) govern your access to and use of the website located at https://www.rpmsystem.io (the “Website”) and the RPM platform, a business CRM and marketing software solution (the “Services”), operated by 8bitcreative, LLC (“we,” “us,” or “our”).

By accessing or using the Website or Services, you agree to be bound by these Terms. If you do not agree, you may not access or use the Website or Services.

2. Eligibility and acceptance

These Terms apply to all visitors, users, customers, and others who access or use the Website or Services. You represent that you have the authority to bind yourself or the business you represent to these Terms.

3. Description of services

RPM provides customer relationship management, messaging, automation, and marketing-related software tools designed to help businesses manage leads, customers, and communications.

Features may include CRM functionality, SMS and email messaging, automations, pipelines, analytics, integrations, and related tools. Features may change, be updated, or discontinued at any time.

4. No guarantee of results

RPM is a software platform. We do not guarantee:

• Increased leads, bookings, conversions, or revenue.

• Specific response rates or deliverability.

• Business outcomes of any kind.

Results depend on many factors, including your business practices, content, compliance, and third-party platforms.

5. User responsibilities

You agree to:

• Provide accurate and lawful information.

• Use the Services only for lawful business purposes.

• Obtain and maintain all required consents before contacting leads or customers.

• Honor opt-outs, unsubscribe requests, and suppression lists.

• Comply with all applicable laws and regulations.

You are solely responsible for all activity conducted through your account.

6. Messaging, consent, and compliance

You acknowledge and agree that:

• You are solely responsible for compliance with TCPA, CAN-SPAM, CTIA guidelines, carrier rules, and privacy laws.

• RPM does not provide legal advice or compliance guarantees.

• Messaging deliverability is subject to carrier and provider filtering.

Carriers and email providers may block, filter, suspend, or restrict messages at their discretion. We are not responsible for delivery failures or enforcement actions.

7. Prohibited uses

You may not use the Website or Services to:

• Violate any law or regulation.

• Send spam, deceptive, or unlawful messages.

• Transmit malware or harmful code.

• Attempt unauthorized access to systems or data.

• Copy, scrape, reverse engineer, or misuse the platform.

• Interfere with platform security or performance.

We reserve the right to suspend or terminate access for violations.

8. Third-party services

RPM relies on third-party platforms, integrations, carriers, and service providers. We are not responsible for third-party outages, changes, pricing, or performance.

Your use of third-party services is subject to their respective terms and policies.

9. Availability and modifications

The Website and Services are provided on an “as is” and “as available” basis. We may modify, suspend, or discontinue any part of the Website or Services at any time without notice.

We do not guarantee uninterrupted or error-free operation.

10. Intellectual property

All content, software, workflows, automations, designs, copy, trademarks, and materials on or within the Website and Services are owned by or licensed to 8bitcreative, LLC and are protected by intellectual property laws.

You may not copy, reproduce, distribute, or create derivative works without written permission.

11. Limitation of liability

To the fullest extent permitted by law, 8bitcreative, LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities.

Our total liability for any claim related to the Website or Services will not exceed the amount paid by you to us in the three (3) months preceding the event giving rise to the claim.

12. Indemnification

You agree to defend, indemnify, and hold harmless 8bitcreative, LLC from any claims, damages, liabilities, or expenses arising from:

• Your use of the Services.

• Your messaging practices or content.

• Your failure to comply with applicable laws.

• Your violation of these Terms.

13. Privacy

Your use of the Website and Services is also governed by our Privacy Policy, which explains how we collect and use information.

14. Governing law and venue

These Terms are governed by the laws of the State of Wisconsin, without regard to conflict of law principles.

Any dispute arising from these Terms or your use of the Website or Services shall be brought exclusively in the state or federal courts located in Waukesha County, Wisconsin.

15. Class action waiver

You agree that any dispute shall be brought in your individual capacity only and not as part of any class, collective, or representative action.

16. Independent contractor

Nothing in these Terms creates a partnership, joint venture, agency, or employment relationship. The parties are independent contractors.

17. Force majeure

We are not liable for delays or failures caused by events beyond our reasonable control, including natural disasters, government actions, internet outages, carrier failures, or third-party platform disruptions.

18. Changes to these terms

We may update these Terms from time to time. Updated versions will be posted on this page with a new “Last updated” date. Continued use of the Website or Services constitutes acceptance of the revised Terms.

19. Contact us

If you have questions about these Terms, contact us at:

8bitcreative, LLC
1675 N Barker Rd, STE C
Brookfield, Wisconsin 53045
Email: [email protected]