Your customer data,
always in sync
Once connected, your shop system and your CRM keep each other up to date automatically. No double entry, no duplicates, no stale records.
Urable
RPM
Synced automatically about every 5 minutes, in both directions.
What the sync does for you
Four things happen quietly in the background, every run.
Add a customer anywhere
Enter a new customer in RPM or directly in Urable, and they show up in the other system on the next run.
Edit once, updated everywhere
Change a customer's details on either side and the sync carries that update across automatically.
All the details travel together
Every sync moves the full customer record, so nothing gets left behind.
No duplicates, ever
Existing customers are matched by email or phone, so the same person never gets created twice.
Your sales pipeline, on autopilot
Beyond keeping contacts in sync, each Urable event sends the deal straight to the matching stage in your RPM pipeline.
The moment a customer is added in Urable, they appear in your pipeline as a fresh lead.
When a job is created in Urable, their card moves to Quoted and the job value is recorded.
When the invoice is paid in Urable, the opportunity closes as a won deal and the revenue is captured.
How it works, in plain English
Three things automatically happen the moment a change is made in Urable.
New Change in Urable
A new customer is added, a job is created, or an invoice is paid.
We Catch It and Match the Customer
Our system instantly finds the matching contact in your RPM account by phone number first, then email as a backup. No manual lookup needed.
Your Pipeline Updates Automatically
The opportunity card moves to the correct stage and the job value is recorded, without anyone touching it.
Good-to-know behaviors
Two notes worth understanding if you come across them.
If a contact exists with only a phone number and no name, the sync skips it on purpose. That keeps your shop database clean instead of filling it with nameless records.
If a customer already lives in both systems but was never connected, the sync recognizes the match by email or phone and links the two records together. If there is no match anywhere, a fresh record is created from the existing data.
Finding your Urable API key
To connect the two systems, here are three quick steps inside Urable you will only need to do once.
Open Settings in Urable
From the Urable menu, tap Settings (the gear icon).
Scroll to the Developer Section
Inside Settings, find the Developer heading. Your key lives in the Access Token row.
Reveal It, Then Copy It
Tap SHOW to reveal the token, then use the copy icon to grab it. Paste that value wherever RPM asks for your Urable API key.
Your customer data,
always in sync
Once connected, your shop system and your CRM keep each other up to date automatically. No double entry, no duplicates, no stale records.
Urable
RPM
Synced automatically about every 30 minutes, in both directions.
What the sync does for you
Four things happen quietly in the background, every run.
Add a customer anywhere
Enter a new customer in RPM or directly in Urable, and they show up in the other system on the next run.
Edit once, updated everywhere
Change a customer's details on either side and the sync carries that update across automatically.
All the details travel together
Every sync moves the full customer record, so nothing gets left behind.
No duplicates, ever
Existing customers are matched by email or phone, so the same person never gets created twice.
Good to know
Two small behaviors worth understanding.
If a contact exists with only a phone number and no name, the sync skips it on purpose. That keeps your shop database clean instead of filling it with nameless records. Add a name in RPM and the contact syncs on the next run.
If a customer already lives in both systems but was never connected, the sync recognizes the match by email or phone and links the two records together. If there is no match anywhere, a fresh record is created from the existing data.
Finding your Urable API key
You will only do this once, to connect the two systems. Three quick steps inside Urable.
Open Settings in Urable
From the Urable menu, tap Settings (the gear icon).
Scroll to the Developer section
Inside Settings, find the Developer heading. Your key lives in the Access Token row.
Reveal it, then copy it
Tap SHOW to reveal the token, then use the copy icon to grab it. Paste that value wherever RPM asks for your Urable API key.
Your customer data,
always in sync
Once connected, your shop system and your CRM keep each other up to date automatically. No double entry, no duplicates, no stale records.
Synced automatically about every 30 minutes, in both directions.
What the sync does for you
Four things happen quietly in the background, every run.
Add a customer anywhere
Enter a new customer in RPM or directly in Urable, and they show up in the other system on the next run.
Edit once, updated everywhere
Change a customer's details on either side and the sync carries that update across automatically.
All the details travel together
Every sync moves the full customer record, so nothing gets left behind.
No duplicates, ever
Existing customers are matched by email or phone, so the same person never gets created twice.
Good to know
Two small behaviors worth understanding.
If a contact exists with only a phone number and no name, the sync skips it on purpose. That keeps your shop database clean instead of filling it with nameless records. Add a name in RPM and the contact syncs on the next run.
If a customer already lives in both systems but was never connected, the sync recognizes the match by email or phone and links the two records together. If there is no match anywhere, a fresh record is created from the existing data.
Finding your Urable API key
You will only do this once, to connect the two systems. Three quick steps inside Urable.
Open Settings in Urable
From the Urable menu, tap Settings (the gear icon).
Scroll to the Developer section
Inside Settings, find the Developer heading. Your key lives in the Access Token row.
Reveal it, then copy it
Tap SHOW to reveal the token, then use the copy icon to grab it. Paste that value wherever RPM asks for your Urable API key.
Contact Us
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STE C
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